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I arrived at the Etta facility having already been through detox at a hospital in Gulfport, MS. I spent two days in quarantine pending results of a COVID test, which I get. The result was negative but I was held there an additional two days without explanation. I received no therapy or counseling during this time. Remember, I was not in detox status. On my second day there I was given a PPD skin test screening for TB exposure. No one ever read the result or discussed it with me. My insurance company was charged however. The staff at Etta was generally pleasant and seemed to care about clinical matters. They are however quite disconnected from communication perspective both internally and externally. I believe my insurance carrier should not have been billed for those useless two days or the TB test.
They are a clean facility with great counselors. The place could be more modern I appreciate the hard work the counselors here did to help my loved one. Without their help I don't know what would have happened to him. I would highly recommend this facility to anyone in need.