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Being there for each person that asks for the help. Allowing older clients come to the facility and allowing them to talk on there cell phones and being a distraction. I really enjoyed that rbe counselors were past abusers and could really connect with you and understand what you are going through. Instead of a Doctor who might not have a problem.
Knowledge and friendliness of staff. Excellent setting in the country, very comfortable and "homey" Excellent staff, great home cooked meals.
Sliding payment scale. Hard to get in to see someone initially. My brother was treated there and seems to be doing better after attempted treatment at other facilities with no success.