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***2 week stay cost me $62,000.00*** Beware! I agree with the positive reviews that this place is extremely clean and the staff treated me amazingly and i got alot out of the program- the problem didn\'t start til after I got home 2 weeks later. Kelsey told us we had to pay nothing out of pocket and the 2 week stay would only cost $3,500...basically anything we wanted to hear to get me in the door. Imagine my disbelief when I got a bill in the mail for $62,000!!! Yes u heard me right, sixty two Thousand dollars for a 2 week stay!!!!! When I called Kelsey to ask about receiving a detailed breakdown of the bill no answer....I have heard similar stories about this place getting all they can from the insurance companies and now I believe it! Yes they are a great place but at what cost??? Could of went to Malibu for 30 days for that price. Not 14 days in Costa Mesa. Its a shame because I really liked this place until I got the bill.
Ascend was astoundingly good - not only for our child, but for what they call our \"family system\". From the very beginning, they made it clear that their goal was to not only help our kid get out of crisis, but also to help the family develop an environment and communication patterns that would help keep them out. We miss Madison (our kid\'s and our family therapist) SO MUCH, and only hope that we continue to find such good and comprehensive care going forward.
They actually walk you threw all of the 12 steps in the first 30 days then if you choose to stay you go into CBT while also getting one on one counseling sessions with your therapist Plus an individualized treatment plan you work and change aspects as you grow weekly with a separate counselor, both of which they have multiple to make sure your paired correctly to maximize the full potential they offer, But they don’t pick you up and shake you off then make you better, they stick their hand out and give you the chance to brush yourself off and grab on excepting the trust and guidance of the staff while you hold on and walk until your ready to walk next to them and don’t need to hold on only the support next to you, knowing you’ve made family out of the loving and genuine staff they have made the Irecover family, with an amazing outside meeting with even more family for years to come if you allow it you’ll never fall flat of knowing you have people who will take your call and love you threw anything. The owner has made sure this is the way someone giving their all will feel once it’s time to move on from rehab and start their new recovery life. If you didn’t find anything good out this place then you didn’t open your mind and heart to them and excepted Passages Malibu or a vacation with the delusions your initial reaction to its a beautiful relaxing vacation like atmosphere and amenities offered. But to play in the sun you’ve got to weather the storm of programming during the week like the adult they are reminding you, your must get back into being. I love you serenity staff and owner plus everyone at how it works, I owe you a mind set for life and myself I genuinely wouldn’t have gotten anywhere else, in Palm Springs is the only place I’ve truly felt home, and always since my first experience in 2015 calls my heart back to. I promised 1 month and stayed 7 back in the IOP off campus boys and girls housing set up days, the best I’ve felt and most about myself I’ve ever learned thank you for convincing me to stay allowing me to stay and pushing me to get outside myself and genuinely love me as much as my family. 100 out of 10 all day any day for this place and the people.