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I’ve been sober for nearly 3 years since I was a cohort at Cumberland Heights. I happened to have very good health insurance which paid for everything at CH. I don’t regret CH but feel that their best attribute is the food which they really plug. Another positive attribute was my counselor, Kaitlin, who was awesome. The young men/staff members, former cohorts, who worked with us in the Auditorium, ad nauseum, were less than competent and these sessions turned into drudgery. These sessions were basically used to kill time as they had no substance. Additionally, as a member of the LGBTQ community, I felt ill at ease much of the time. My sexual orientation seemed to be so foreign to those staff members who were also in recovery, and who, at one point, bungled a group exercise, drawing attention to my sexuality in front of 60 strangers. It was just plain weird. I have suffered trauma in my life which certainly contributed to my using and drinking. My experience at CH was traumatizing. Thankfully, Kaitlin was so professional and kind that she helped me through this tough experience.
E.M.R. was a life changing experience for me. I was completely defeated when entering the program. Being in a community of other women and having time to focus on my issues helped me build a foundation of good recovery and helped me find out who I am without any substances. The people who work there truly care and loved me when I didn't love myself. They helped me to start to rebuild my life and I learn to respect myself and others again. If one is motivated to get better, it is the best place to go in the south east.
Strengths: Caring workers and loose visiting hours. Weaknesses: Freshness of food. I wasn't there for very long and did not view most things in the facility.