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They lied to us. I was supposed to be in 90 day residential and then moved to phase 2 transitional but they tried to keep me in residential for the money. They would not file our insurance they only wanted us to pay them cash each and told us we could get reimbursed but they would not give us the information needed to file for reimbursement.
They did a comprehensive evaluation and addressed the issues I was dealing with. As with most facilities that are not completely locked down the opportunity to use was available if I had wished to do so. As with any rehab program you will only get out of it what you are willing to put in.
I am new to the place but I've been there now about 5 months, I find it to be very friendly, the staff is extremely concerned, and genuinely caring, I didn't think so at first then I came to find out that there is a lot of genuine attitude, I'm impressed with the nurses, and their kindness and patience, the facility is clean, and they are very prompt in getting you in , and out, and they again are very ,very concerned about each clients welfare and well-being, bravo TC TF.!!