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I wish that there was a star section for the staff because that would get a 10 out of 5. However I always try to find ways to improve everything, and 5/5 would mean that there is absolute perfection. The meals are always on point. Great food. The only thing that could improve would be a bit extended time for lunches. The effectiveness of treatment would get a 4/5, only because I see that there is a couple of contradicting treatment philosophies that may be a bit more effective if they were coordinated and communicated to each other. Although they pertain to different sectors of treatment, the entire experience would sit better if communication was enhanced more. However I’ve learned so much regardless ! In accordance to accommodations, I think that there should be more activities available. The game nights are great and reinforce camaraderie, which will motivate people to help each other along their recoveries. If one comes up, we all come up. Also, add phones and complimentary charges to help communication for families
There is so much to say about Luxe and my experience there. Never before have I been to addiction center where both of the owners are so hands on and caring. Arthur and Ara are here everyday checking with everyone and their staff to make sure everyone is happy, getting what they came into treatment for and more. They customize treatment plans differently for each individual to meet their specific needs and wants. All the staff working here truly care about their clients and you can feel it. I always feel welcome and at home while I was there. The unconditional love and support that the staff provide is truly one of kind and makes all the difference when you are in such a fragile state. Physically and mentally I was broke down coming in. The warmth and support here is contagious and truly makes it such a special place to find sobriety. They pack you week with incredible activities! Activities that reminded me that I can still have fun sober and live my life to the fullest without drugs and alcohol. This was my last treatment center by the grace of God the one that changed my life forever.
I was hesitant to go into inpatient treatment, but boy was I wrong to worry. To a person everyone working at The House is earnestly invested and involved in helping clients recover. Sure I had some staff who I had friction with, but I always felt my recovery took precedence over personality differences. Bedding and infrastructure is a bit handed down and scuffed up, but everything is clean, as are the public and shared personal spaces. I did not have one bad meal in 2 months- NOT ONE !!! Amaaazing Latin American home cooked food that was healthy and tasted really really good. Alameda county decided I didn’t need 90 days and clients told me they could hear my counselor fighting for me to get a full program. That moved me- that I wasn’t just another meatbag to them, even if I am to the government…I give El Chante TEN out of five STARS !!!