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I loved this facility with the exception of my counselor. He led my process group 3 days out of the week. He talks too much & he doesn�t seem to fully understand substance abuse/addiction. I didn�t agree with a majority of the things he chose to discuss during groups or his process groups. He was unorganized & would ask me the same questions over & over. He waited until the last minute to complete my discharge paperwork & even forgot to get my signature. I was flying out that morning. He�s a nice guy and means well, but I wish I had requested a different counselor earlier on at my stay there. The other counselors and staff are phenomenal. The ranch is set on beautiful land. Accommodations were great as well. PrTMS was very beneficial for me, although it is extremely expensive. Overall it was a great atmosphere and I�m very grateful I got the opportunity to go there. Great treatment opportunities. Great staff available for working the steps. Cleaning crew & meals provided. Allow clients to use phones every day. My specific counselor. Ranch is located so far out that it was strenuous going to outside meetings in San Antonio. Also they seem to be very understaffed as well.
Qualified for substance abuse. It was on our insurance plan also.
This is my second time at Greenhouse and I have enjoyed my experience. The kitchen staff is amazing even though its a lot of chicken and fish, but you get use to it. The staff here is good except a few TAs felt like they did not care about us or were completely rude even though they have been through recovery also. I had Cassie as my therapist and she was nothing but AMAZING. A lot of people complain about the med line but i never had a bad experience. This time i feel so much better and positive about my aftercare, going to GHOP and Resolutions. I highly recommend this place, you can have your phone and electronics and its a big support system here.