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The facility ignores the family unless it is regarding payment or insurance. Strength: Kept Alcohol away from the patients. Weakness: no empathy towards the family. Calls go un answered.
They took her for daily exercise, aid her to bathroom, help clean up mess and help fill out meal menus. Gets irritated after calling them more than 3 times. Doesn't seem caring enough. Its good but it could be better .
The staff are really friendly and welcoming. When you come in, it feels like you’re at an extended relative’s house. My counselor, Brandon, surprised me with how knowledgeable he is with addiction and mental health in general.