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They lied to us. I was supposed to be in 90 day residential and then moved to phase 2 transitional but they tried to keep me in residential for the money. They would not file our insurance they only wanted us to pay them cash each and told us we could get reimbursed but they would not give us the information needed to file for reimbursement.
One on one care and treatment plan for the resident were strengths of the facility. The food was not that great. It was a good facility for my loved one, he received very good care, counseling and the plan of care was just what he needed.
It was so good they have amazing staff. You follow the rules and it will go well. Do your program and show everyone respect and you will have a good experience.😊