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Caring staff, beautiful surroundings, deeply caring about the teen, wide variety of therapies.From the first moment we made a phone call, Ascend staff held our hand, walked through the process, and ultimately deeply cared not only about our child well being but also about the family. We were very impressed with quality care that we got.
There is so much to say about Luxe and my experience there. Never before have I been to addiction center where both of the owners are so hands on and caring. Arthur and Ara are here everyday checking with everyone and their staff to make sure everyone is happy, getting what they came into treatment for and more. They customize treatment plans differently for each individual to meet their specific needs and wants. All the staff working here truly care about their clients and you can feel it. I always feel welcome and at home while I was there. The unconditional love and support that the staff provide is truly one of kind and makes all the difference when you are in such a fragile state. Physically and mentally I was broke down coming in. The warmth and support here is contagious and truly makes it such a special place to find sobriety. They pack you week with incredible activities! Activities that reminded me that I can still have fun sober and live my life to the fullest without drugs and alcohol. This was my last treatment center by the grace of God the one that changed my life forever.
I thoroughly enjoyed and learned a lot about myself at this facility. However, I felt as if the staff were very pushy when it came to making sure we went to every single class, meal, activity, etc when there were activities every hour on the hour. I would have appreciated some willingness to talk to me and engage about the reason or reasons as to why I wasn't going to groups. I guess, I felt smothered and no room to breathe. Michaels House was absolutly gorgeous with palm trees, flowers, rain falls attached to a pool, as well as a hottub. We had 3 meals that were made by a personal 5 star chef. We always ate as much as we pleased and that was awesome for me! I was very impressed with all the weekly activities they let us go on. I got to go to horse therapy up in the foggy mountains above Palm Springs. I was apart of many NA and AA meetings off site, gym was in between a group on site that started an hour before lunch time. I went hiking at Joshua meadows. Made a couple really nice friends, the staff were there for me, and overall I had a decent time there. I think the only weakness this specific facility had was they lacked the awareness to identify behavior that was or is worrisome from its patients. Everyday I wrote in a journal and I wrote every single day that I was relapsing the second I got out. I was playing along most the time. Also, I was okay when they transferred me from the detox house, to the womens facility, in fact I was comfortable enough to not worry about the stuff people would usually laugh at me about.