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They took her for daily exercise, aid her to bathroom, help clean up mess and help fill out meal menus. Gets irritated after calling them more than 3 times. Doesn't seem caring enough. Its good but it could be better .
Focus was on treatment and not the outside world. They favored rich and politically connected patients.
The facility ignores the family unless it is regarding payment or insurance. Strength: Kept Alcohol away from the patients. Weakness: no empathy towards the family. Calls go un answered.