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The staff was really pleasant and cared. You got to actually choose what you wanted from a list of items. They also would let your spouse and or children eat for free with you. They could have been a little more timely when medication was needed. We felt the staff was top notch, and they really cared. This visit was for a very close friend. They allowed whomever was on the list of visitors to come pretty much anytime of the day or night, which made it perfect to bring in my friends daughter. I firmly believe this facility really helped my friend tremendously.
The staff truly cares about their clients. I have read the other posts and am appalled by the negative ratings! The hard truth is that if you are an unwilling participant in your own recovery, you will get nothing out of it. I witnessed a handful of participants who bragged about being in several different rehab facilities. If you are serious about your recovery, follow the guidelines and program, and participate whole heatedly, iRecovery (Serenety Palms) can and does work for and with you. After 3 years, I am still sober thanks to Serenity Palms!