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The caring provided by the staff reflects the mission of Valley Hope facilities. Treating people like human beings is the first rule to providing a trusting relationship that makes healing possible. The weaknesses are in the regulations foisted on the industry by insurances and managed care. The paperwork is so demanding that patient care often suffers due to lack of human ability to deal with the demands. Valley Hope has the best treatment philosophies of any I ever saw.
the counselors and staff are very well trained and efficient. need to hire more housekeeping staff- the one person trying to keep up with the task is extremely overworked. really appreciate what they did for me during my enjoyable stay-would recommend them highly.
I was taken into this facility for alcohol detox. They took me with no money nor insurance. For 2wks I was there and they all treated me with respect. And as a 9 years ago I am still sober from alcohol. God bless you all.. Kara Moore