New York Drug & Alcohol Helplines

Many New York addiction hotlines are free and available to answer your questions about rehab and help you begin on your path toward recovery.

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If you or a loved one are experiencing a medical emergency, call 9-1-1 immediately.

Lifelines for Urgent Support in New York

988 Suicide & Crisis Lifeline – 988

Available via call or text, the 988 Lifeline is available 24/7. You can reach out to this support network if you are experiencing emotional distress, thoughts or plans of suicide, or if would like more information about what to do if you develop thoughts related to self-harm or suicide.

Crisis Text Line – Text “HOME” to 741741

The Crisis Text Line offers 24/7 text support. A trained Crisis Counselor is available to receive and respond to texts from a secure online platform.

Poison Control – 1-800-222-1222

This anonymous and free helpline is available 24/7 to give you guidance and resources if you believe you or someone you know is at risk of poisoning. If you suspect an overdose, call 911.

Addiction Helplines in New York

Boys Town National Hotline – 1-800-448-3000

The Boys Town National Hotline offers support for children and families in crisis. The hotline is staffed around the clock and can provide information, support, and resources for several concerns, including substance use.

National Alliance on Mental Illness (NAMI) Helpline – 1-800-950-6264

The National Alliance on Mental Illness, referred to as NAMI, offers callers information, support, and referrals for mental health-related issues from Monday to Friday, 10 a.m. to 10 p.m. EST.

National Clinician Consultation Center – (855) 300-3595

For clinicians helping clients or patients with substance use disorder (SUD), you can call this helpline free of charge to obtain a professional clinical consultation. The national line is staffed Monday through Friday between 9 a.m. and 8 p.m. EST.

National Drug Helpline – 1-844-289-0879

Available 24 hours a day, 7 days a week, this free helpline is designed to answer your questions about substance use. The National Drug Helpline can help you understand your insurance coverage if you are uncertain about whether rehab or treatment is covered.

National Rehab Hotline – 1-866-210-1303

Free and confidential, support specialists can help you through a mental health or substance use crisis. If you’re in California, you can call 211 to get information about counseling, mental health, legal services, and more.

National Runaway Safeline – 1-800-RUNAWAY (786-2929)

If you or someone you love has run away from home, this helpline can provide resources and support. This line is available 24/7 and helps support runaway youths, families in crisis, and people experiencing homelessness.

New York State HOPEline Services – 1-877-8-HOPENY

The New York State HOPEline is funded by the Office of Addiction Services and Supports. The HOPEline is available 24/7/365 at 1-877-8-HOPENY(467369) or text HOPENY (467369). The HOPEline is staffed by specially trained and supervised mental health professionals with training in addiction.

Substance Abuse and Mental Health Services Administration – 1-800-622-HELP (4357)

The Substance Abuse and Mental Health Services Administration (SAMSHA) provides a 24/7 helpline. This helpline can give you information, support, and resources for you or someone you know who is experiencing mental health and substance use concerns.