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Hi, my name is Cathy and I was blessed to be at Gold Bridge Treatment Center in February of 2022. I am pleased to leave this review based on how awesome God Bridge staff and amenities are, based on this being the third treatment center I've been to and BY FAR the best in so many crucial ways. So, let's begin. In addiction, it is hard to take that first step to get help. And if you've had to take that first step more than once, it gets even harder. But, I did figure out what I was looking for and more importantly, what I needed to begin a truly sober journey. The most important thing I wanted and I feel is the most important piece of the puzzle, are counselors who actually get to know you, who will help you figure out what is best for you and your recovery; not a cookie cutter experience. I wanted a smaller patient to counselor ratio for my individualized counseling and group counseling. If you're looking for this as well, Gold Bridge is so far beyond the other two treatment centers I went to, and I'm not exaggerating. Add to that outstanding support staff, from the techs, to the nurse, to the chef and admin folks; they all care so much, as well, and many have also found their own personal way out of addiction into recovery so they totally get what it means to be there, why you're there, and want to genuinely help. There's always someone there to talk to, and they have a good number of techs to each patient, so your needs are met with friendliness and understanding. Then, to top things off, the amenities are by far the best and totally unique to any treatment center I had every been in or looked at. Spaces are built in apartment style suites, with a living area complete with refrigerator, washer and dryer, bathroom, a sofa and flat screen TV. Within that suite there may be one bedroom or two, each bedroom which holds two people. The beds are super comfortable! Outside of the suites is a community area that has comfy sofas, pool table and ping pong. Wonderful, home style cooking, and just nice outdoor areas. There's a gym there locally where we went every day for whatever exercise we wanted to do, or just a juice bar if we wanted to sit and read and purchase a smoothie and relax. I honestly just can't say enough about this place. The owner is also so genuine and built Gold Bridge out of his own experience in creating other recovery centers in California. He made it small on purpose and knows how to develop a comfortable, personalized experience for folks needing treatment that includes high attention to detail. You must realize that the work is up to you, it has to be done by you. You have to be willing to put in 100% of the best of you as you can; you will grow tremendously in 28 days. This is the first time I've remained sober in a very mindful, connected way. If you want sobriety, to be truly clean, this is the best place I've been to have that all important 28 day start to your journey of living the life for you that is worth living!
Always on time some staff understand you really well. I did not like that they get off topic a lot It was a great program I have now been clean off everything for a little over a year now.
My 24 year old son was a patient here. In my profession I have worked with addicts, alcoholics and counselors for 27 years. Unfortunatey, my son\'s individual counselor was horrible. She didn\'t care about his recovery at all. We were told we would hear from her within the first couple of days. We finally heard from her after almost two weeks when I repeatedly called her. During our counseling session with her she answered a phone call in the middle of my son reading an emotional letter to me. She also talked about a staff person who had a problem with addiction and cried as she did. It was very awkward and inappropriate. The administrator was even worse. She called my husband a liar when we expressed some concerns about our counselor and things that were reported by staff. She does not care about the patients and their families, or recovery. She is extremely condescending and unapproachable. I have worked with This Valley Hope for over 25 years and have always been very satisfied. Unfortunately the program seems to be suffering since the administrator took over a few months ago. Staff even say these two women are terrible at their jobs . Neither should be working in this type of environment. Hopefully someone will step in before the administrator ruins Valley Hope and it\'s reputation. Hopefully neither will jeopardize someone else\'s\'so recovery. The only saving grace was the family counselor. She really does care about the long term sobriety of the patients. She also truly cares about helping the families. She believes in doing the right thing. She shows her dedication and integrity every minute of every day.