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My name is Kimberly Serrato and I am currently in treatment and this place is the best place for being my first time in recovery and was the best experience. I would definitely recommend this place to anyone that needs help with addiction.
The facility has excellent customer service and is extremely willing to help you! They make you feel welcome and accepted for who you are. The price was a little higher than desired, but worth it for the treatment. The facility is extremely compassionate and helpful in every way when it comes to achieving your own personal goals. They truly want what's best for you and are willing to give advice and treatment that works for you rather than just prescribing random things.
I truly enjoyed my time here. The entirety of the staff was phenomenal, as was the facility and the program in general. The staff. The nurses and the techs were fantastic. The counselors were great as well. Three days a week we had an hour gym time which I found gave the most immediate and effective relief of PAWS (post acute withdrawal symptoms). Working out is not required but I recommend taking advantage of the time given. Every week we also would go out into a public place as a group (museums, bowling alleys, ect.) and truly had some great times with my peers. The meals are good and there are a lot of snacks/fruit available. Although a strong facility overall there was a couple short-comings I noticed: While the counseling was of good quality, it felt chaotically scheduled at times. Some people do leave before completing the program so I understand how keeping a concrete schedule might be difficult, to a point. These concerns were voiced to the staff by the patients and at the time of my discharge they seemed to be addressing these issues with the new patients. It seemed to have backfired and negatively impacted group morale.