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I loved this facility with the exception of my counselor. He led my process group 3 days out of the week. He talks too much & he doesn�t seem to fully understand substance abuse/addiction. I didn�t agree with a majority of the things he chose to discuss during groups or his process groups. He was unorganized & would ask me the same questions over & over. He waited until the last minute to complete my discharge paperwork & even forgot to get my signature. I was flying out that morning. He�s a nice guy and means well, but I wish I had requested a different counselor earlier on at my stay there. The other counselors and staff are phenomenal. The ranch is set on beautiful land. Accommodations were great as well. PrTMS was very beneficial for me, although it is extremely expensive. Overall it was a great atmosphere and I�m very grateful I got the opportunity to go there. Great treatment opportunities. Great staff available for working the steps. Cleaning crew & meals provided. Allow clients to use phones every day. My specific counselor. Ranch is located so far out that it was strenuous going to outside meetings in San Antonio. Also they seem to be very understaffed as well.
We basically did not know what to expect as our son entered Serenity View for the 30 day rehab. Our first conversation with him was most uplifting and enlightening on how well he had adapted and accepted the professional help from the counselors and staff there. Their informative emails and availability to communicate what he was learning were a tremendous tool to help better understand what was included in his care. The research materials provided were also a valuable tool for us to learn how this disease affects all of those close to him and how to deal with the situation. Serenity View offers a Family Weekend of 3 full days of sessions pertaining to understanding better what the individuals are dealing with, how to cope and what to expect in recovery. It is a group/one on one with your loved one that you will find very emotional but so rewarding for your family. I encourage anyone who has a loved one in rehab to participate. I commend the staff at Serenity View for the support and foundation that they have provided for my son and our entire family.