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The accommodations I received during my treatment at Luxe are unparalleled. The staff is so amenable and really helped me understand how to move forward in recovery in ways I haven’t been able to understand throughout my past attempts in treatment. The location and ambiance of the facility speak for themselves, but the best part was the tailor made menu.
DO NOT GIVE THEM ANY OF YOUR MONEY UP FRONT!!!!! They will tell you that you will get reimbursed but you have to do it yourself if your insurance is slow pay. That they will help you with everything and they didn’t. They strung me along believing my insurance had coded it wrong. They took my 30,000 cash and I have been fighting a year and will get nothing. My insurance said Duffy’s basically took my money then made it look like it was not medically necessary for me to be there. I wrote to the CEO and he said we were well aware that it was private pay. That is a straight lie. I wouldn’t be having to appeal to the state now. Which I’m told does not work. Do not trust this rehab !!!! The CEO and Julia have no moral compass. Very sad.
Strengths: Amazing staff, amazing program, beutiful place, once in a life time experience. Weaknesses: few and far between, a better nutrition program. If you have tried other "treatments" and are ready to explore an option that will push you mentally, physically and spiritually then Tree House is the way to go. It was completely different then anything I have ever experienced