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First I’d like to say that I never leave reviews. I’ve never been that type of person to take the time to insert my opinion on any forum whatsoever. But the quality of care my niece received at this location was above and beyond. Having failed many attempts to get clean in both residential and outpatient facilities, Luxe recovery has been an oasis on an otherwise desolate situation. Between, the staff, location and outstanding groups, I’ve had the privilege of witnessing my niece go through a revolutionary change. A change my family and I never thought would come. We will always be grateful for Luxe recovery and it’s staff for giving my once fractured family the opportunity to be whole again.
DO NOT GIVE THEM ANY OF YOUR MONEY UP FRONT!!!!! They will tell you that you will get reimbursed but you have to do it yourself if your insurance is slow pay. That they will help you with everything and they didn’t. They strung me along believing my insurance had coded it wrong. They took my 30,000 cash and I have been fighting a year and will get nothing. My insurance said Duffy’s basically took my money then made it look like it was not medically necessary for me to be there. I wrote to the CEO and he said we were well aware that it was private pay. That is a straight lie. I wouldn’t be having to appeal to the state now. Which I’m told does not work. Do not trust this rehab !!!! The CEO and Julia have no moral compass. Very sad.
Banyan Treatment Center is by far one of the best facilities for detox and recovery. All staff were professional and non judgmental. Treatment plans were tailored to the specific need of the client. Nursing staff remained vigilant in ensuring medications, vitals, and the over all health of the client was maintained during the detox process as well as the transition into residential living. I would definitely recommend Banyan Treatment Center to any individual suffering from substance abuse.