
Massachusetts Drug Addiction Hotlines and Helpline
Lifelines for Urgent Support in Massachusetts
988 Suicide & Crisis Lifeline – 988
The 988 Suicide & Crisis Lifeline is available 24/7/365 for anyone experiencing emotional distress or suicidal thoughts. Free resources and support are available now when you call or text.
Crisis Text Line – Text “HOME” to 741741
The Crisis Text Line provides text support for those in crisis, 24/7/365. Trained Crisis Counselors are available around the clock to talk right now from a secure online platform.
Poison Control – 1-800-222-1222
Poison Control can provide guidance and support from a poison expert 24/7/365 via an anonymous, free helpline. If you suspect an overdose, call 911 immediately.
Addiction Helplines in Massachusetts
American Addiction Centers –
American Addiction Centers (AAC) is a leading addiction treatment provider, including inpatient and outpatient rehab. AAC admissions navigators are available 24 hours a day, 7 days a week to answer your call and provide information about addiction treatment.
The Massachusetts Substance Use Helpline – 1-800-327-5050
Available 24 hours a day, 7 days a week, the Massachusetts Substance Use Helpline is a public, statewide resource for finding substance use treatment and recovery services. Trained specialists can help you understand available addiction treatment options and provide confidential support.
Bureau of Substance Addiction Services – 617-624-5111
The Massachusetts Bureau of Substance Addiction Services oversees prevention, intervention, treatment, and recovery support services throughout the state for individuals affected by addiction.
Boys Town National Hotline – 1-800-448-3000
Boys Town National Hotline is available 24 hours a day, 7 days a week. Information, resources, and support for addiction and mental health are available when you call.
National Alliance on Mental Illness (NAMI) Helpline – 1-800-950-6264
The National Alliance on Mental Illness (NAMI) provides free support, including counseling and treatment referrals, for individuals and families affected by addiction and other mental health conditions. Help is available Monday through Friday from 10 a.m. to 10 p.m. EST.
National Drug Helpline – 1-844-289-0879
Get confidential and free help, including referrals to Massachusetts addiction treatment centers, from trusted addiction specialists around the clock, 24/7/365.
National Rehab Hotline – 1-866-210-1303
The National Rehab Hotline provides free resources and support from a team of specialists trained in helping people experiencing a mental health or substance use crisis. The Hotline also offers information on counseling, mental health, and treatment.
National Runaway Safeline – 1-800-RUNAWAY (786-2929)
Find support and resources for individuals experiencing homelessness, runaway youth, and families in crisis at this 24/7 helpline.
Substance Abuse and Mental Health Services Administration – 1-800-622-HELP (4357)
SAMHSA’s National Helpline provides information, support, and referrals to local resources for individuals with mental illness and substance use disorders—available 24/7/365.

FAQs About Addiction Hotlines
What to Expect When You Call an AAC Massachusetts Addiction Helpline
Who Are The Admissions Navigators?
Our Admissions Navigators are trained, experienced, and compassionate individuals who understand the struggles related to addiction—many of our navigators are in recovery themselves.
With their extensive knowledge of AAC treatment centers and the rehab admissions process, your admissions navigator will help you navigate through treatment options to find the one best suited to your needs.
Get started on the admissions process right now and verify your insurance with us.