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PSS's and counselors are wonderful...management and corporate have a lot to learn. The place could be much more organized. With that being said, results for many show that they don't need to have organization within the office or billing correct, they have the right people to help the addicts and alcoholics . Recommenced this place to you but be ready for some headaches with management.
My son attended this facility twice over the last couple years. I thought they did a good job at caring for him and getting him on the first step of getting clean. They worked well with our family in teaching us about addiction so we can help him. Addiction affects the entire family, not just the addict. The only thing I think needs to change, is the length of stay should be more than 3 weeks. My son was in deep in drugs for a long time, and 3 weeks is not enough, Not even on his second time through. I believe each patient should be treated individually and their own needs, not what insurance will pay. However, the program itself is a very good program. I fully recommend it.
Within the past two years I have become more aware of the problems with AA and the many alternative approaches to alcoholism. I would like to see much more education, research, and training devoted to the newer information.