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I was admitted to Mt. Regis on May 24,2019. My private insurance covered my stay at Mt. Regis until June first. At that time, I went on Medicare. I was contacted by the financial dept. on June first and was told that the facility did not participate with Medicare and that I would have to pay the remaining balance that day, an amount over $10,000, which I paid. That hit me like a freight train. The financial adviser stated to me clearly that Mt. Regis would provide the billing information to me once I completed the program in order that I could submit it to Medicare for reimbursement. Upon completion, I was provided the billing information and the paperwork to file with Medicare. I submitted all the paperwork as advised but Medicare denied my claim. I was notified by mail from Medicare that my claim had been denied so I called Medicare and was told again that Medicare would not reimburse me for my stay at Mt. Regis. If the Mt. Regis administrators knew that Medicare would not pay for my stay in the first place, then why didn't they tell me on June first? I believe I was misled because they were afraid I would leave early.
It's a great place, the counselor gives amazing lectures on how the brain works, and he's figured out things about addiction and how the brain changes as your addiction progresses and the possibility of basically rewiring the brain to enjoy other things to combat addiction. It's all very exciting to think about retraining your behaviors on that level, to feel hope about actually being happily sober. Most of the counselors are amazing, caring people, the living situation is awesome, and you learn and do so many cool things. The counselor that made me leave made did it arbitrarily and unfairly. I had my boyfriend and family in the living room because I thought you were allowed to show your visitors the home you were living at. I was made to leave, but my friend who had her boyfriend in our room was not even talked to about that. I really think that I could have gotten a lot from the treatment. I was so upset that I obviously relapsed... hard.
Sliding payment scale. Hard to get in to see someone initially. My brother was treated there and seems to be doing better after attempted treatment at other facilities with no success.