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American Addiction Centers National Rehabs Directory

Ardu Recovery

1053 W 1020 S, Provo, Utah, 84601
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Patient Reviews

Overall Ratings
  • 4.5
    Avg. score from 18 reviews
  • 4.7
    Accommodations & Amenities
  • 4.5
    Treatment Effectiveness
  • 4.4
    Meals & Nutrition
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Allison
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
So I absolutely loved my stay at ardu, I stayed for 56 days and had a fantastic time. We went on experientials, we went camping, we went swimming, and did so many activities, and meetings, and groups, and i had so much fun! Haley, Holly, Lindsey, Bree, Matt, Caitlin and Thomas, John and so many more, and they all deserve so much recognition because they helped me so much! Toni, my counselor, was incredible and amazing, I learned so much about myself and my childhood, she was available for me 24 hours a day and I miss her so much! I do have one issue though; honesty and holding yourself accountable is supposed to be the pinnacle of the program, and you're supposed to be rewarded for it. I was totally honest with my counselor, and techs, but someone else wasn't honest with their counselor, who was Sean, and so Sean overrode MY counselor, which should never happen, so I ended up with a completion certificate rather than a graduate certificate. Sean really shouldn't have been allowed to butt in between my counselor and myself, because there's no way for him to know what was said between us. If my counselor did not sanction me no one else should have been allowed to. At the same time Sean was an amazing person to work with out in the field we did fun things and he was easy to get along with all the way up until he let his bias control him at the end. Sean was incredible at getting us, as a group use our brains, minds and physical, to get through his tasks in such a way that inspired trust, which no one else did, and when it was all said and done he was able to relate each one of those tasks back to addiction. Had it not been for that last week he would have been one of the most amazing people there. Even though his client lied to him, I never did lie. I refuse to hold any resentments because I'm not going to have 58 days stay clouded by the last week. And yes I'm still clean! I've been pulled over six times in the last 4 days by the local cops, who all know me and my car. Me, my dog and Jesse have all been clean.
AS
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
The facilities were great. However, my aftercare services we abominable. My treatment over the phone by a worker was completely unprofessional and degrading. She raised her voice at me several times, and I told her I understood exactly what she was saying and she didn't need to speak to me like I was a child. I asked to speak to her manager and she hung up on me. I wish that call had been recorded. Maybe she's an excellent nurse (or whatever she does there) but her customer service skills are POORLY lacking and offensive. I cannot believe I was treated like this. Before I would have recommended ARDU, now, because of her, I would absolutely not.
WK
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
As far as treatment goes it seems to be a good place for people, the staff is amazing... but as far as the employer I am very disappointed. 8 hour shifts were moved to 12 hour shifts then 6 hour shifts. Right after the holidays all the CNA staff got called and told they would no longer be put on the schedule none of us were "getting fired" we just would have no hours. This forced us all to find new employment. They do not take care of their staff. With no warning after working Christmas and Thanksgiving and planning on staying there long term, my hours were cut to zero. I hate to leave a bad review but I think future employees should know it is not a reliable job. They are very disorganized and do not take care of their employees.
Sk
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Lover the staff at Ardu. The only complaint I had was there was too much down time. My understanding since I have been there that has changed. They weren’t in it for the money. I was a difficult patient in the beginning and they always just put their arms around me and made sure I was welcomed. What a gift it was to have gone there.
Zak
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Most amazing place very very very nice! Been to treatment 18 times but this one show me love when I could not love myself oh and the food is on point!!!! 5 stars for sure