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Alcohol Hotline Numbers and Text Message Support

Alcohol hotlines can help those struggling with alcohol addiction find support during times of need. Often available 24/7 and free of charge, alcohol hotlines provide answers to questions you may have about alcohol addiction and can connect you with a treatment facility.

What Type of Help Do Alcohol Hotlines Provide?

An alcohol hotline can assist you in several ways, depending on the group that provides the service. When you call an alcohol hotline, you can expect to receive information on a variety of alcohol-related topics, such as:

  • What alcohol addiction is.
  • The signs of alcohol addiction.
  • Treatment options for alcohol addiction and other substances.
  • Information on community-based organizations and support groups.

Many alcohol-related questions can be addressed by calling an alcohol hotline. If you need alcohol addiction treatment, staff will often be able to connect you with a treatment center.

If I Call an Alcohol Hotline, What Questions Will They Ask?

Calling an alcohol hotline can feel overwhelming but preparing for the potential questions they may ask can provide you peace of mind. When you call, you will first be asked questions to verify that you (or the person you are calling on behalf of) are not in a life-threatening situation.

The questions an alcohol hotline may ask will vary depending on the group providing the service, but will generally focus on:

  • Your name, age, and location.
  • How long you have been using alcohol.
  • How much alcohol you consume and how often.
  • Other substances you may be using in addition to alcohol.
  • Other medical or mental health conditions you have.
  • If you need alcohol detox.
  • If you are ready to start treatment.
  • Your insurance information.

List of Free Alcohol Hotline and Helpline Numbers

The following hotline and helpline numbers may offer additional resources if you are struggling with alcohol addiction.

If you are experiencing an emergency, please call 911 immediately.

American Addiction Centers (AAC)

  • AAC is a leading provider of inpatient and outpatient rehab treatment services. Our admissions navigators are available 24/7 via our helpline to help you figure out the next steps on your path to recovery.

Boys Town National Hotline®

  • 800-448-3000
  • Boys Town provides a 24/7 crisis hotline offering information and support for a variety of issues, including alcohol misuse.

National Alliance on Mental Illness (NAMI) HelpLine

  • 800-950-6264
  • The NAMI HelpLine operates Monday through Friday from 10 a.m. to 10 p.m. EST. The service provides information, referrals, and support to those suffering from mental illness.

National Runaway Safeline

  • 1-800-RUNAWAY (786-2929)
  • This 24/7 helpline provides support for homeless, runaway youth, and families in need.

National Suicide Prevention Lifeline

  • 1-800-273-8255
  • This network provides resources and support for those experiencing emotional distress or suicidal crisis.

Poison Control

  • 1-800-222-1222
  • Poison Control has a confidential and free helpline that provides expert guidance if you suspect poisoning.

Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline

  • 1-800-662-HELP (4357)
  • SAMHSA’s National Helpline operates 24/7 and provides information and resources for individuals and families facing mental and/or substance use disorders (SUDs).

Can I Text an Alcohol Helpline Number Instead of Calling?

In addition to alcohol hotlines, some groups offer support via text helplines. This can be a great option if you are not quite ready to talk to someone on the phone but would still like to receive support.

The National Alliance on Mental Illness offers confidential and free crisis counseling when you text “NAMI” to 741741.

If you would like more information about alcohol addiction via a text helpline, you can sign up for personalized text support from American Addiction Centers (AAC) below. You will receive 24/7 text support right away. There is zero obligation to enter treatment, and you can opt-out at any time.

Are Alcohol Hotlines and Text Helplines Anonymous and Confidential?

In general, alcohol and drug addiction hotlines, helplines, and text helplines are anonymous and confidential. However, if you have a concern, you should verify confidentiality with the group providing the service. Most services will have information on anonymity and confidentiality available online, but if it is unclear, you can inquire via email or phone.

Should I Consider Alcoholism Rehab Treatment?

Deciding to get help for alcohol addiction is a courageous step toward regaining control of your life. Alcohol addiction can negatively impact your life in several ways, and even people with mild alcohol use disorder (AUD) may have an inability to control their drinking. Rehab can help you work toward a happy, healthy, and sober life.

Because AUD can be mild, moderate, or severe, it is important to understand the symptoms so you will know what to look for.1 The following criteria are used by professionals to assess if a person has an AUD and may help you decide if you should seek treatment:2

  • Drinking more alcohol or drinking for longer than originally intended.
  • Attempting to cut back or quit drinking without success.
  • Spending a significant amount of time obtaining, drinking, and recovering from alcohol.
  • Having strong urges to drink alcohol when sober.
  • Consistently drinking alcohol despite the strong likelihood of bad outcomes.
  • Forgoing recreational or social activities to drink alcohol.
  • Increased fighting with coworkers, family, or friends.
  • Failing to perform normal home, school, or work responsibilities.
  • Drinking alcohol even when doing so has led to mental or physical health problems and is likely to make them worse.
  • Developing a tolerance (the need to drink larger amounts of alcohol to experience the same effects as previously experienced).
  • Experiencing withdrawal (uncomfortable or dangerous symptoms that arise when not drinking alcohol).

How to Find Alcohol Rehab Centers Near Me

If you are looking for rehabs near me for alcohol addiction, you have several options. It is important to carefully consider the different types of treatment programs available to ensure your needs are met. You may find there is not an appropriate treatment program in your area for you. If there are programs nearby, consider the pros and cons of a local program versus traveling out of state. Some popular states for treatment include CaliforniaFloridaNew Jersey, and Texas. You can use our rehab directory to search by location or call us to discuss your needs.

For more info on alcohol rehab centers, visit: Alcohol Rehab Centers for Addiction Treatment Near Me

Does Insurance Cover Alcohol Addiction Rehab?

Most insurance companies cover at least some of the cost of alcohol rehab treatment. As you consider your options, knowing exactly what your insurance covers can give you peace of mind. For more information on what your insurance covers, call AAC at or check your insurance by filling out the form below.

Substance Specific Hotline Guides


More resources about Alcohol Hotline Numbers and Text Message Support: